Privacy policy

1) Data we collect

• Account data: name, email, and sign-in details.
• Booking data: venue, date, time, ticket selections, and order history.
• Contact data: messages sent through WhatsApp or contact forms.
• Technical data: device type, browser details, and pages visited.

2) How we use data

• To run accounts, process bookings, and confirm orders.
• To provide support and respond to customer requests.
• To improve website performance and user experience.
• For safety, security, and fraud prevention.

3) Sharing with service providers

Some data is processed by approved providers such as Firebase authentication and booking/payment partners, only as needed to deliver services securely.

4) Cookies and similar technologies

We use essential cookies (such as sign-in state hints), plus analytics/performance technologies. Details are available in our Cookie Policy.

5) Marketing communications

If you opt in to newsletters or marketing messages, you can unsubscribe at any time using the unsubscribe link or by contacting us.

6) Data retention

We retain data only as long as needed for service delivery, account management, and legal/accounting requirements.

7) Your rights and contact

You can request access, correction, or deletion of your data through our contact page.

For final legal compliance, this policy should be approved by legal counsel before full launch.